Terms & Conditions
Last updated:
Contents
1. Acceptance of Terms
By accessing or using any EuroVitaLabs website (collectively, "the Sites") or purchasing our products, you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree, please do not use our Sites or purchase our products.
These Terms apply to all visitors, users, and customers. They are governed by and construed in accordance with applicable European Union and national consumer protection laws.
2. Products & Descriptions
EuroVitaLabs sells dietary supplements ("Products"). We make every effort to display Product descriptions, ingredients, and images accurately. However, we do not warrant that descriptions or other content on our Sites are error-free or complete.
Our Products are food supplements and are not intended to diagnose, treat, cure, or prevent any disease. They are not medicinal products and do not require a medical prescription.
Prices are displayed in the currency of each local market site and include applicable VAT unless stated otherwise.
3. Ordering & Payment
By placing an order you confirm that:
- You are at least 18 years of age
- The personal information you provide is accurate and complete
- You are legally capable of entering into a binding contract
We accept major credit and debit cards and other payment methods specified on the checkout page. All transactions are processed through secure, PCI-DSS compliant payment processors. We do not store full card details.
An order confirmation email constitutes our acceptance of your order. We reserve the right to refuse or cancel orders at our discretion, in which case any payment will be fully refunded.
4. Delivery
Estimated delivery times are displayed at checkout and vary by market. Delivery times are estimates only and do not constitute guarantees.
Risk of loss passes to you upon delivery. If your order is damaged or lost in transit, please contact us within 14 days of the expected delivery date.
5. Returns & Refunds
Under EU consumer law, you have the right to withdraw from a purchase within 14 days of receiving your order, without giving any reason, provided the product is unopened and in its original condition.
To exercise this right, contact us at [email protected] before the 14-day period expires. Return shipping costs are the customer's responsibility unless the product is defective or incorrectly sent.
For our full refund procedure, see our Refund Policy.
6. Health Disclaimer
Our Products are dietary supplements intended to complement a balanced diet and healthy lifestyle. Results may vary between individuals. The information on our Sites is provided for general informational purposes only and does not constitute medical advice.
If you are pregnant, breastfeeding, taking medication, or have an existing medical condition, consult a qualified healthcare professional before using our Products.
Stop use and seek medical advice immediately if you experience any adverse reaction.
7. Intellectual Property
All content on our Sites — including text, images, logos, design, and software — is the property of EuroVitaLabs or its licensors and is protected by copyright and intellectual property law.
You may not reproduce, distribute, or create derivative works from any of our content without our prior written permission.
8. Limitation of Liability
To the fullest extent permitted by law, EuroVitaLabs shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Sites or Products.
Our total liability for any claim related to a specific order shall not exceed the amount paid for that order. Nothing in these Terms limits our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.
9. Governing Law
These Terms are governed by applicable EU consumer protection regulation. Disputes will be subject to the jurisdiction of the courts in the country of your residence as a consumer, unless you agree otherwise.
The European Commission provides an Online Dispute Resolution (ODR) platform at ec.europa.eu/consumers/odr.
10. Changes to These Terms
We may update these Terms from time to time. The date at the top of this page indicates when they were last revised. Continued use of our Sites or Products after changes are posted constitutes acceptance of the revised Terms.
For questions about these Terms, contact us at [email protected].